CareTouch has established that a typical long-term care resident has at least ten to fifteen people interested in his or her well-being. What if your facility had the opportunity to expand communications with every one of them while simultaneously saving time, maintaining regulatory compliance, and reducing the risk of litigation? What if you could do all this for less than a dollar per day per resident?

With a simple phone call, the resident’s loved ones can receive information such as ADLs, health changes, and even social activities. Each caller’s menu of news is specifically chosen by the resident/responsible party. In other words, while Mr. Smith’s son would like to know of any changes relating to his father’s Diabetes, his granddaughter would prefer to know that he regularly attends church services.

Another important aspect of CareTouch is thier emergency and disaster broadcast capability. Recently a tornado struck a community in Missouri where CareTouch is being used. In a very short period of time CareTouch placed hundreds of calls to let family members know the facility had not been damaged and everyone was OK.

Constructing a message is as easy for the provider as retrieving it is for the friends and family. For the provider, this web-based, secure system allows them to identify participating residents and select specific values from previously charted information. For the community members, upon their initial calls, they are voice printed. This allows the providers to authenticate the caller who is requesting information. Messages are then delivered by “Faith”, a synthetic-voiced (yet conversational) operator.  (Call 888.333.1456 for more information)